- DELL EPSA DIAGNOSTICS HOW TO
- DELL EPSA DIAGNOSTICS DRIVER
- DELL EPSA DIAGNOSTICS 32 BIT
- DELL EPSA DIAGNOSTICS SOFTWARE
- DELL EPSA DIAGNOSTICS SERIES
If you only have one or two, that is a symptom of a failed audio chip. (At this point - after you have opened Dell Diagnostic custom - if you can't find the option to select the audio tests that is a symptom of a failed audio chip.)ĥ. If you do not have the Dell 32-bit Diagnostics then you will not see an option to run it.Ĥ. Dell Diagnostics should open after the PSA tests, or you should see an option to open it. The computer will run the PSA tests (see Section l, above) before Dell 32-bit Diagnostics starts.ģ. Select 'Diagnostics' from the boot menu, then press the Enter key. Re-start the computer and tap the f12 key as soon as it starts to boot up.Ģ. I suggest that you use the version from your support page rather than version A1394Ao (the version linked to in the instructions).Īfter you find the Dell 32-bit Diagnostic on your hard drive, or load it onto a flash drive, use the following set of instructions to use the diagnostic to test the audio:ġ.
DELL EPSA DIAGNOSTICS 32 BIT
If you see "Dell 32 Bit Diagnostics" there, then you can use it. To find out whether or not a particular model originally had the diagnostic, go to the model's Dell support page, click on "drivers & downloads", then expand the Diagnostics category.
DELL EPSA DIAGNOSTICS HOW TO
This link is to instructions for how to load the diagnostic onto the media. However, the diagnostic can be run from a flash drive or dvd. A new diagnostic cannot be simply downloaded onto the hard drive because it requires a separate 32-bit partition. Most of the laptops that originally had this diagnostic have had their hard drives wiped or replaced, so the diagnostic is no longer available.
DELL EPSA DIAGNOSTICS DRIVER
In a case where there is no audio from both the speakers and the headphone jack, if the audio tests in Dell 32-bit Diagnostic fail then the audio hardware has failed, not an audio driver or configuration issue.
DELL EPSA DIAGNOSTICS SOFTWARE
Its usefulness for audio was that it could separate out a hardware problem from a software problem. Dell no longer includes it with the laptops. It resided in a 32 bit partition of the hard drive, hence the name. This is a set of diagnostics that Dell used to include with all new laptops. If you have the older PSA test you will not have the "Perform Quick Audio Check." Here is a screen shot of the ePSA Quick Audio test: The Headphone Jack FAQ has more details about this issue. When that happens it prevents audio from being switched from the jack to the speakers. In that case probably the reason that audio is not coming through them is that the sensing circuitry in the headphone jack has failed. > If you do hear the tones that means that the speakers are working and are connected. > If you don't hear the beep tones that means that the speakers have become disconnected or have failed.
DELL EPSA DIAGNOSTICS SERIES
When you do that the PSA test will emit a series of beeps. Deliberately fail the test by answering no (press the "n" key) instead of yes. Start the PSA tests and when it performs the color test it will ask you if you see the color bars on the screen. > If you do not have the "Perform Quick Audio Check" button then do this. Press the button and listen for the beep tones from the speakers. > Look for a "Perform Quick Audio Check" button on the bottom right side of the ePSA main menu screen (see screen shot below). Either the ePSA or the PSA tests will open - it depends on the model of your laptop. > Select 'Diagnostics' from the boot menu, then press the Enter key. If the computer boots to Windows re-start the computer and try again.
> Re-start the computer and tap the F12 key as soon as it starts to boot up. In a case where there is no audio through the speakers but there is audio through the headphone jack, you can use the test to determine whether or not the speakers are dead. The tests main audio function is to tell you if your speakers are working or not.
This is a set of ROM-based diagnostics that resides in a BIOS chip on the motherboard. The Pre-boot Assessment Tests (PSA or ePSA) Compare the Manufacturer's & the Native Driver Some other Dell diagnostic tools are not included here because in order to test audio they have to employ Windows and the related audio driver, and so they cannot separate out hardware issues from issues with the software. The ones listed here are those most suitable for helping to separate out hardware from software audio issues. Dell laptops have various diagnostics tools available.
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